Privacy Policy for SMS Messaging
This privacy policy outlines how we collect, use, and protect your personal information when using SMS messaging services provided by our outpatient drug treatment program (the “Service”). By using our Service, you agree to the terms outlined in this Privacy Policy.
- Information We Collect
When you sign up to receive SMS messages from our Service, we may collect the following types of information:
- Phone Number: To send messages.
- Personal Information: Limited personal information, such as your name, that you voluntarily provide when signing up for SMS notifications.
- How We Use Your Information
We use the information collected to:
- Send you important updates, appointment reminders, or other information relevant to your care.
- Communicate any changes in services or policies related to your treatment.
- Respond to your questions or requests.
- No Sharing or Selling of Personal Information
We are committed to safeguarding your privacy.
- We do not share or sell your personal information, including your phone number, to third parties for marketing or advertising purposes.
- We will only disclose personal information if required by law or to protect our rights, property, or safety, and the rights, property, and safety of others.
- No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Security
We take reasonable measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
- Opt-Out Option
You have the right to opt out of receiving SMS messages at any time. You may do so by replying “STOP” to any SMS message or by contacting us directly. Once you opt out, we will no longer send you SMS messages unless you opt back in.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website or communicated through our Service. Your continued use of the Service following the posting of changes will signify your acceptance of those changes.
- Contact Us
If you have any questions about this Privacy Policy, please contact us at: 951-224-9940 or [email protected]
By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Effective Date: 10/15/2024
Revision: 11/15/2024 #3, 3rd bullet